Decathlon Case Study

 

From Concept to Micro-Fulfillment Reality, Decathlon Deploys GTP Robot Solution

“Decathlon’s goal was to create a new, unique and better customer journey with ideally removing non-added value tasks from the staff,” said Diba Aleagha, Operations & Ecommerce Manager for Decathlon Canada.

Looking for a solution that would help transform their in-store shopping experience and serve as an ecommerce hub for Western Canada, Decathlon, a global sporting goods store with 1,700 stores in more than 60 countries, needed the right, tech-forward solution to make their concept store a reality. “We are looking at the fact that retail needs to evolve,” said Craig Binch, Decathlon Canada Store Leader.

Located on the second floor of South Central Mall in Calgary, Bastian Solutions designed and integrated a storage and fulfillment system that was small, fast and flexible enough to accommodate in-store customer needs and ecommerce inventory. The microfulfillment system is primarily comprised of the AutoStore goods to person system, Bastian Solutions’ conveyor and Exacta intralogistics software. “They put a solution in that works. They made the process very simple for us. They made sure we had the best possible solution for our unique needs,” said Binch.

 

Ready to find your solution?

Key Technologies

 

Results

  • 3 minute order cycle – three minute customer turnaround time from time of order to fulfillment
  • Increased storage capacity and density holding 11,000 SKUs
  • Serves both in-store customers and ecommerce orders for Western Canada
  • Created a unique shopping experience; introduced microfulfillment to a mall setting
  • Allows for more products to be uniquely on display
  • Increased time spent directly interacting and supporting customers, less time tidying and managing product
 

Resources

  • Decathlon storefront retail microfulfillment case study
  • Decathlon microfulfillment case study -  AutoStore system visible from retail space
  • Decathlon microfulfillment case study -  retail worker showing customer mobile microfulfillment system
  • Decathlon microfulfillment case study -  using mobile microfulfillment system to scan shoe
  • Decathlon customer picking up item from microfulfillment counter
  • Decathlon retail worker scanning item at pickup window
  • Decathlon microfulfillment case study -  AutoStore goods to person order picking workstation
  • Decathlon microfulfillment case study -  worker scanning item at goods to person workstation
  • Decathlon microfulfillment case study -  retail worker using touchscreen at goods to person workstation
  • Decathlon retail worker at AutoStore goods to person workstation
  • Decathlon AutoStore grid used for retail microfulfillment
  • Decathlon AutoStore robot used for retail microfulfillment
  • Decathlon AutoStore grid used for retail microfulfillment
  • Decathlon AutoStore robot retrieving a carton for retail microfulfillment
  • Decathlon AutoStore robot
  • Bastian Solutions engineer showing Decathlon worker the touch screen HMI system
  • Bastian Solutions engineer with Decathlon retail worker
  • Bastian Solutions engineer showing Decathlon retail worker the new microfulfillment system
  • Bastian Solutions engineer speaking with Decathlon retail worker
  • Bastian Solutions engineer shaking hands with Decathlon retail worker in front of microfulfillment system


Learn More

PUMA-Whitestown-DC-AutoStore-port-goods-to-person-workstation-order-fulfillment-processing-card

Retail & Apparel
Case Studies

Best-Buy-Compton-case-study-card

Retail Solutions & Technologies

DICK’S Sporting Goods Wins with Omni-Channel Automation


Ready to find your solution?

Close