iHerb.com Case Study

iHerb.com opens new facility in Hebron, KY to support CA facility

Bastian Solutions helped iHerb.com create an entire new system for their Hebron, KY location to support order fulfillment for their California location. iHerb was the first major installation of the OPEX Perfect Pick goods to person system, an energy-efficient automated storage and retrieval system for picking and stocking small goods.

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Key Technologies

Perfect Pick goods-to-person order picking system
Custom fabricated Perfect Pick Workstations designed by Bastian Solutions
50+ workstations with touchscreen monitors
Exacta warehouse control system
Light-directed picking devices
RF guns for picking in cold storage and racking
Automatic labeling machines for empty shipping carton license plate labels
Dunnage dispensers and automatic tapers
Two rotary screw air compressors

In-line weigh check scale
Print and apply labelers for shipping labels with an inline scale for manifesting
5,924 feet of Bastian Solutions zero pressure accumulation conveyor
Sortation conveyor
Shoe sorters (2)
Intralox ARB sorters
Carton flow rack
Bulk pallet rack and carton flow
Carton erectors (3)

Results

Orders are processed through the system in as little as 15 minutes
The system is the first major installation of both Bastian Solutions' Conveyor and the OPEX Perfect Pick system and will serve as a template for future iHerb facilities
The Perfect Pick system is easily scalable by simply adding additional aisles, so iHerb can expand as its client base grows
iHerb's operators can pick up to 800 items per hour per aisle
The system is capable of processing more than 20,000 orders every day